logo Lotterywest

Responsible Gaming

Safe and Balanced Gambling Habits

At Lotterywest, we aim to provide a safe and enjoyable gaming experience for all our players. To achieve this, it is essential to maintain balanced gambling habits. Set realistic goals and understand that losing is an integral part of the game.

Gambling should be treated as entertainment rather than a means to earn income. Be aware of your spending limits and stick to them.

Budget and Bankroll Management

To ensure safe gaming practices, set aside dedicated funds for betting and adhere to budgeting techniques such as:

  • Deposit Limits: Restrict the amount you can deposit into your account within specified timeframes
  • Loss Limit Tools: Monitor and manage loss thresholds at the individual level or overall account basis

Reality Checks

Regular reality checks help players maintain a clear understanding of their gaming behavior. This includes tracking time spent on games, active sessions per day/week, and losses incurred.

Account Verification and Age Restrictions

To prevent minors from accessing our platform, we enforce strict age restrictions and verification processes for new account creation. As part of this procedure:

  • We verify your date of birth to confirm that you are at least 18 years old
  • Additional information (e.g., government-issued ID) might be requested to support the validation process

Protection of Vulnerable Players

We recognize our responsibility towards vulnerable players and implement various protective measures:

  • Self-exclusion: Players can opt-out from gambling on our platform for predetermined periods or permanently
  • Cooling-off Periods: Temporary time-outs allow individuals to pause gaming activities while seeking guidance or support
  • Time-out Tools: Optional features that automatically lock out access to the account after set intervals

Support Organisations and Professional Help Resources

Recognize warning signs of problematic gambling, such as:

  • Frequent losses or attempts to cover financial obligations through betting
  • Changes in mood, behavior, or relationships due to gaming habits
  • Increased borrowing or using money intended for other necessities